Privacy Policy

This privacy policy explains how Cotton Candy Station, a brand of Time Plus Q Technologies Private Limited, collects, uses, and protects your personal information when you visit https://cottoncandystation.in/ or use our services.

What information do we collect?

We collect the following types of information from our users:

– Personal information: This includes your name, email address, phone number, delivery address, and payment details. We collect this information when you create an account, place an order, contact us, or subscribe to our newsletter.
– Automatically collected information: This includes your IP address, browser type, device type, operating system, location, and cookies. We collect this information when you access our website or use our services. We use cookies and other tracking technologies to enhance your user experience and improve our website performance. You can disable cookies in your browser settings, but this may affect some of the features of our website.
– Social media information: If you connect your social media account with our website or service, we may collect information from the social media platform, such as your username, name, email address, friends list, and profile picture. We use this information to personalize your experience and offer you relevant products and services.

How do we use your information?

We use your information for the following purposes:

– To provide you with our products and services, process your orders, deliver your purchases, and communicate with you about your orders and transactions.
– To improve our website and services, analyze user behavior, conduct market research, and measure the effectiveness of our marketing campaigns.
– To send you promotional emails, newsletters, offers, surveys, and other marketing communications that may interest you. You can opt out of receiving these communications at any time by clicking the unsubscribe link in the email or contacting us at contact@cottoncandystation.in.
– To protect our website and services from fraud, abuse, unauthorized access, and other illegal activities. We may also share your information with law enforcement authorities if required by law or to protect our rights and interests.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. We use secure servers, encryption technologies, firewalls, and other security measures to safeguard your information. However, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Who do we share your information with?

We do not sell or rent your information to third parties for their own marketing purposes. We may share your information with the following parties:

– Our affiliates and subsidiaries: We may share your information with our affiliates and subsidiaries for the purposes described in this privacy policy.
– Our service providers: We may share your information with our service providers who perform functions on our behalf, such as payment processing, delivery, analytics, marketing, customer service, etc. We only share the information that is necessary for them to perform their services and we require them to protect your information in accordance with this privacy policy.
– Our business partners: We may share your information with our business partners who offer products or services that may interest you or that are complementary to ours. We will obtain your consent before sharing your information with these partners.
– Other users: If you post reviews, comments, feedbacks, or other content on our website or social media platforms, your information may be visible to other users. You are responsible for the information that you choose to share publicly and we advise you to exercise caution when doing so.

What are your rights regarding your information?

You have the following rights regarding your information:

– Access: You can request access to the information that we have about you at any time by contacting us at contact@cottoncandystation.in.
– Correction: You can update or correct the information that we have about you by logging into your account or contacting us at contact@cottoncandystation.in.
– Deletion: You can request us to delete the information that we have about you by contacting us at contact@cottoncandystation.in. We may retain some of your information as required by law or for legitimate business purposes.
– Objection: You can object to the processing of your information for certain purposes by contacting us at contact@cottoncandystation.in. We will respect your preferences unless we have a compelling reason to continue processing your information.
– Withdrawal of consent: You can withdraw your consent to receive marketing communications from us at any time by clicking the unsubscribe link in the email or contacting us at contact@cottoncandystation.in.

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting a notice on our website or sending you an email. Your continued use of our website or services after the effective date of the updated privacy policy constitutes your acceptance of the changes.

How can you contact us?

If you have any questions or concerns about this privacy policy or your information, you can contact us at:

Time Plus Q Technologies Private Limited
No. 33, 7th cross, Koramangala 6th block
Bengaluru, Karnataka 560095
India
Email: contact@cottoncandystation.in
Phone: +91-8147021211

This privacy policy was last updated on August 22, 2023.